Redesigning a National Portal for Telecom Operator Reporting
A modern web platform for compliance, analytics, and operator engagement.
Context
The National Communications Authority oversees telecom and postal regulation in Romania. Its public-facing portal is used by all licensed operators to submit data on performance, coverage, usage, and compliance. The previous system was over a decade old and no longer sustainable.
Problem
The legacy reporting portal was functionally obsolete, plagued by delays, limited extensibility, and poor UX.
- Operators couldn’t update existing submissions or provide incremental data.
- Processing times were slow, leading to frequent timeouts or failed uploads.
- UI was difficult to navigate, especially for new or non-technical users.
- Adding new report types required costly and risky changes to core code.
Solution
Preux collaborated with local platform engineers to define the new UX, admin workflows, and operator experience.
- Introduced modern, responsive UI layouts with validation, guidance, and clear data structures.
- Designed workflows for creating, reviewing, and managing incremental submissions.
- Created dashboards and alerts for the authority’s analysts to monitor trends and flag anomalies.
- Defined modular design patterns that allow new report types to be added without rework.
- Ensured role-based access and user management for over 3,000 distinct accounts.
Outcome
The new portal delivers faster performance, a dramatically better user experience, and new capabilities like incremental reporting. Operators engage with fewer errors and higher compliance. Analysts at the Authority now rely on the platform’s dashboards for real-time insight. With scalable architecture and modern UX, it’s a sustainable system for regulatory engagement.
About Preux Software
Preux is a high-trust software development partner, known for embedding dependable, well-structured teams into ambitious organisations.
We specialise in delivering web platforms, SaaS products, and compliance-driven systems with particular strength in regulated sectors like healthcare and finance.
Our distributed teams — drawn from top-tier European talent — include developers, QA engineers, project managers, and UX designers. We work across modern stacks including Node.js, React, .NET, and Laravel, integrating AI and ML where it adds real, strategic value — not for show, but to solve meaningful problems.
Clients choose us not just for technical execution, but for the clarity, composure, and strategic insight we bring to complex builds. With a track record that includes Rolls-Royce, IBM, CryoFuture and Axxelist, Preux is trusted by companies who value quality over haste, and precision over hype.
Looking for a tech partner to help you scale your startup or grow your team?
Let’s arrange a brief call to understand your goals and explore how Preux might support them.