SnapCare invested heavily in building a cloud-based, two-sided staffing marketplace platform. Preux’s role focused on refining the architecture and implementing key features that would set SnapCare apart in flexibility and scale. The delivered solution included:

• Unified Staffing Portal for Facilities: A secure web portal where healthcare administrators can post shift requests (per diem needs, contract positions, float pool openings) in a matter of seconds. Facilities have full visibility into their postings and can track in real time which shifts have been claimed, which are still open, and any that might be at risk of going unfilled. Advanced filters and automation allow managers to target postings: for example, flag a shift as “internal staff only” for a period, after which it opens to the broader marketplace if unfilled. The portal also provides up-to-date cost projections as shifts are requested, helping facilities manage staffing budgets proactively.

• Clinician Mobile App: A feature-rich mobile application for nurses and other clinicians that provides a one-stop experience – professionals can browse and apply for open shifts that match their profile and preferences, manage their work schedule, and track earnings. The app notifies clinicians of opportunities (using location and skill match algorithms to surface nearby relevant shifts) and allows them to upload/manage credentials easily by taking photos or integrating with verification databases. Crucially, after completing shifts, clinicians can clock out in the app and trigger the instant pay feature, receiving their earnings immediately rather than on a traditional pay cycle.

• AI-Driven Matching & Optimization: At the core of the platform is a matching engine that leverages machine learning to pair open shifts with the best available clinicians in the network. The algorithm considers dozens of factors – clinician specialty, certifications, proximity, past performance ratings, availability, and the facility’s preferences or history – to rank candidates for each shift. This has enabled SnapCare to fill same-day shifts in minutes. Additionally, the system optimizes workforce utilization by first matching a facility’s internal float pool staff to open shifts (saving cost), and only if none are available does it cascade to SnapCare’s broader pool of 370,000+ clinicians.

• Credentialing and Compliance Automation: The platform integrates with background check APIs, license verification services, and maintains an internal credential database. When a clinician signs up or applies for a shift, the system automatically verifies that their licenses and certifications are up to date and appropriate for the role and location (e.g., state nursing license validity). Expiration dates are tracked and both clinicians and admins receive alerts well in advance. This automation dramatically reduces administrative overhead and ensures that facilities only see candidates who meet compliance standards, which is critical for Joint Commission certification.

• Workforce Analytics & Reporting: SnapCare’s solution offers analytics dashboards to both sides. Facilities can analyze staffing patterns, fill rates, response times, and cost savings achieved by using their internal float pool versus external contractors. They can also generate compliance reports (e.g., a log of all clinicians who worked at their site, with credentials) on demand. On the clinician side, individuals can view detailed earnings reports, hours worked by facility or department, and even quality metrics (like feedback from facilities). These insights help hospitals make data-driven staffing decisions and help SnapCare continually refine operations.

• Scalable Cloud Architecture: Given the enormous user base and real-time nature of the service, the platform was built with microservices and event-driven architecture. Preux helped ensure critical components – such as the real-time notification service for new shifts, the payment processing pipeline, and the matching engine – are decoupled and horizontally scalable. High availability is achieved through multi-region cloud deployment, and robust APIs enable integration with hospital HR systems if needed (some large clients choose to connect their internal scheduling software to SnapCare’s API to automatically hand off unfilled shifts). Security was engineered at an enterprise level: HIPAA-compliant data handling, encryption of sensitive personal data, and fine-grained access controls for different user roles (recruiters, facility execs, clinicians, etc.).